Corporate social responsibility is a core element of Ten Entertainment Group’s approach and helps establish trust and goodwill amongst employees and customers. The Group’s corporate social responsibility policy covers three main areas:

  • Charity and work within the community

    Our sites each have their own charity and give charitably in the form of events and fundraising, whilst the Group has an overarching charity, which is currently “Rays of Sunshine”. The Group also encourages all employees to give back to the community by allowing them to work fully paid for one day a year for a charitable organisation. This encouragement has also led to “VIP days” for terminally ill children and participating in national fundraising campaigns such as Children in Need.

  • Environmental

    Ten Entertainment Group is committed to operating its business in such a way as to minimise the impact on the environment as a result of its activities and will always aim to meet, and where practicable, improve upon relevant environmental legislative requirements and codes of practice. In addition, the Group continues to demonstrate environmental care in which it operates by carrying out professional surveys in order to identify where reasonable steps can be taken to reduce energy usage, promoting the purchase and use of materials within the business in a manner that minimises potential adverse environmental effects, developing waste minimisation initiatives in order to recycle, reuse and reduce waste.

  • Ethical

    The Group has policies in place which demonstrate its commitment to demonstrating a high level of integrity and standards and the welfare of its employees. This includes a “Health and Wellbeing Strategy” for the Group’s employees and providing a comprehensive but flexible benefits and reward scheme for all employees

  • Statement on slavery and human trafficking

    This is the first statement by Ten Entertainment Group plc made pursuant to section 54(6) of the Modern Slavery Act 2015. It constitutes the Group’s slavery and human trafficking statement for the financial year ending on January 2017.

    Our commitment
    We will not tolerate slavery and human trafficking within our business and supply chain. We are committed to acting responsibly in business relationships and ensuring that slavery and human trafficking does not occur within the Group. We will also ensure that our suppliers and business partners take the necessary steps to tackle slavery and human trafficking.

    Our structure and business
    The Group is the second largest ten-pin bowling operator in the UK, with a portfolio of 40 ten-pin bowling sites, (together the “Sites” and each a “Site”) across the UK under the ‘Tenpin’ brand. The Group specialises in operating large, high quality bowling sites throughout the UK, which are principally located on mixed use retail/leisure parks alongside family leisure brands, including cinemas and casual dining restaurants.

    Our business model focusses on providing general insurance products to customers in the UK only via price comparison websites and over the telephone. We support, and are committed to, the welfare of all of our colleagues in terms of pay, working hours, environment and health and safety and wellbeing. We do not expect, and will not tolerate, violations of basic human rights or UK employment practices by any colleague or within our supply chain.

    Our approach
    To tackle slavery and human trafficking, we include appropriate measures in our due diligence processes for sourcing suppliers and business partners on a risk assessed basis and we ensure all of our colleagues are aware of our Whistleblowing Policy and are provided with appropriate training on how to report incidents should they become aware of them.

    This statement has been approved by the Ten Entertainment Group plc Board on behalf of the Group on 12 April 2017.

    By order of the Board
    Alan Hand,
    Chief Executive Officer